Help Center
Find answers to your travel questions and get the support you need
Booking & Reservations
- •How to book a flight
- •Modifying your booking
- •Booking for someone else
- •Multi-city bookings
- •Group bookings
Payment & Pricing
- •Payment methods
- •Understanding fare types
- •Price matching
- •Currency conversion
- •Taxes and fees explained
Account Management
Check-in & Boarding
Changes & Cancellations
Popular Questions
How do I change my flight date?
To change your flight date, log in to your account, go to 'My Bookings', select the booking you want to modify, and click on 'Change Flight'. Follow the instructions to select new dates. Please note that fare differences and change fees may apply depending on your ticket type and the airline's policy.
Can I get a refund if I cancel my flight?
Refund eligibility depends on the fare type you purchased. Fully refundable tickets can be refunded to your original payment method. Non-refundable tickets typically cannot be refunded, but may be eligible for airline credit. All refund requests are subject to the airline's policies and any applicable fees.
How do I add baggage to my booking?
You can add baggage to your booking by logging in to your account, navigating to 'My Bookings', selecting the relevant booking, and clicking on 'Manage Extras' or 'Add Baggage'. Select the number of bags for each passenger and complete the payment for the additional baggage fees.
When will I receive my e-ticket?
E-tickets are typically sent immediately after your booking is confirmed and payment is processed. You should receive your e-ticket via email within 2 hours of booking completion. If you haven't received it, please check your spam folder or contact our customer support team.
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